Join us at the cutting-edge, deploying the latest technology to revolutionise a centuries-old industry.Explore roles
We are committed to improving the lives of legal professionals, liberating them from repetitive routines.
But that is not all that we care about. We are also devoted to looking after our people so they can live their best lives, and do their best work, within a collaborative culture and dynamic work environment.
And when it comes to environmental impact, we don’t just talk. Our firm is taking a range of meaningful actions to combat climate change.
So if you see yourself working with awesome people, transforming the legal sector and helping to change the world, you are our kind of person.
At ThoughtRiver, you will be part of a squad. That is what we call our close-knit teams of dedicated specialists. Objectives and key results (OKRs) ensure everyone knows not just what is expected of them but how their work is contributing to the company as a whole. We want people who take real initiative, solve problems creatively, and enjoy making a difference.
“Dedicated to quality content, we are in charge of Lexible and our standard risk policies. The content squad is where you will find many of our machine learning experts and legal minds”
“Think of them as the tireless advocates for our customers. They ensure everything from the core technology to the front-end user interface is super-seamless and ultra-user-friendly.”
“What we do not know about systems of record, getting contract insights for customers, and visualising complex contract data is not worth knowing.”
“Our crack team is tasked with keeping sensitive data confidential and protected on our servers. We make sure that our clients always have the latest and greatest version available.”
“We build connections with new customers and make sure we are looking after our existing ones. Driving customer success is the name of the game.”
Check our current vacancies to see if there’s a role that catches your eye. See something that looks good? Simply apply by attaching your resume.
Our interview process varies depending on the vacancy you're applying for; you will be interviewed by our managers and some of our brilliant squad members. In some cases, you will also meet our CEO.
What are you waiting for?
Experience the thrill of working with state-of-the-art technology and disrupting the legal sector with exciting new approaches.
Enjoy a collaborative, supportive, and dynamic work culture, combining specialist squads with cross-team cooperation.
Get in-depth training and one-to-one support as you build your career at ThoughtRiver and map out your professional goals.
Work for a global company with teams in Cambridge, London, New York, Texas, and Singapore serving customers worldwide.
Be part of a firm that takes climate change seriously, with an action plan in place to eliminate our environmental impact.
Take part in a regular programme of fantastic team-building and social activities to foster a collaborative spirit.
We have an opening for a Customer Success Manager (USA) to join our busy global team. Owning your own portfolio of global corporate and law firm clients, you’ll work strategically with your customers on an ongoing basis to ensure that they are consistently achieving their goals and realising value. You will grow key client relationships including at General Counsel and law firm partner level, creating trust and driving advocacy through increased usage and engagement. You will work in partnership with the Customer Success technical onboarding team to project manage post-sales product configuration activity for our new enterprise clients, providing a smooth and effective onboarding experience for new use cases. Our Customer Success Manager will serve as an internal liaison and voice of the customer to bring contextual feedback into ThoughtRiver regarding how customers use our products, customer requests for improvement, and insights into their overall experience.
We have an opening for a Legal Product Consultant to join our Legal Product Team and work at the cutting-edge of law and technology. The Legal Product Squad is responsible for configuring client specific review streams (use cases). You will work closely with the Legal Product team to support the configuration of review streams including developing risk policies and optimising the performance of our models. If you are intellectually capable, technically adept, pro-active, meticulous, and ready to challenge yourself in a new and emerging area, we would love to hear from you.
We're looking for an experienced and collaborative legal professional who wants to bring their legal skills and understanding of technology to bear to help transform contract negotiation. This is a fantastic opportunity for a committed individual who enjoys solving legal challenges to work with a talented multi-disciplinary team and add great value to our legal content team. Ideally this role will be based in our Cambridge office, however this is flexible for the right person.Apply now
You will be providing both application support and service management for multiple production and development environments; working with all stakeholders in the business, ranging from customers, in-house lawyers, development, and operations teams to ensure excellent product support and service availability.
We're looking for an experienced and collaborative Data Scientist who has made NLP their professional and/or personal mission. This is a fantastic and unique opportunity for a pragmatic individual who enjoys solving complex challenges to work with a talented team of Engineers and add an enormous amount of value to our business. Ideally this role will be based in our Cambridge office, however this is flexible for the right person.Apply now
We are always on the hunt for the brightest and best talent. Keep checking back or just send us your CV and tell us about yourself. You never know—something might come up.