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We are committed to improving the lives of legal professionals, liberating them from repetitive routines.
But that is not all that we care about. We are also devoted to looking after our people so they can live their best lives, and do their best work, within a collaborative culture and dynamic work environment.
And when it comes to environmental impact, we don’t just talk. Our firm is taking a range of meaningful actions to combat climate change.
So if you see yourself working with awesome people, transforming the legal sector and helping to change the world, you are our kind of person.
At ThoughtRiver, you will be part of a team of dedicated specialists focused on solving real customer problems. Objectives and key results (OKRs) ensure everyone knows not just what is expected of them but how their work is contributing to the company as a whole. We want people who take real initiative, solve problems creatively, and enjoy making a difference.
Check our current vacancies to see if there’s a role that catches your eye. See something that looks good? Simply apply by attaching your resume.
Our interview process varies depending on the vacancy you're applying for; you will be interviewed by our managers and some of our brilliant squad members. In some cases, you will also meet our CEO.
What are you waiting for?
Experience the thrill of working with state-of-the-art technology and disrupting the legal sector with exciting new approaches.
Enjoy a collaborative, supportive, and dynamic work culture, combining specialist squads with cross-team cooperation.
Get in-depth training and one-to-one support as you build your career at ThoughtRiver and map out your professional goals.
Work for a global company with teams in Cambridge, London, New York, Texas, and Singapore serving customers worldwide.
Be part of a firm that takes climate change seriously, with an action plan in place to eliminate our environmental impact.
Take part in a regular programme of fantastic team-building and social activities to foster a collaborative spirit.
We are an experienced team that is reducing time to signature for general counsel, their sales and procurement teams and service providers.
Our proprietary technology stack consists of Lexible, a Universal Description Language, and Fathom, our AI capability. Lexible is a knowledge tree that poses the questions that Fathom (our AI capability) answers. Together Fathom and Lexible deliver meaning identification, not mere text search and our technology has built the largest legal knowledge tree of its kind.
You will be providing customer service management for multiple production and development environments; working with all stakeholders in the business, ranging from customers, in-house lawyers, development, and operations teams, to ensure excellent product support and service availability.
The Business Development Representative (BDR) position is an individual and team contributor role that works in conjunction with the AE team towards achieving the assigned sales targets.
Reporting to the VP, GTM, the BDR will be involved in top of the funnel (TOFU) activities such as following up with Free Trial users, identifying target accounts, and contacting prospects within those target accounts to garner interest that leads to sales opportunities. To do this, the BDR will be required to handle both inbound and outbound sales activities, send cold and warm emails as well as make warm calls to prospects. This outreach activity is to introduce ThoughtRiver to the market, create interest, and move the target/prospect along in the initial stages of the sales process.
We have an opening for a Legal Product Specialist (UK) to join our busy global team. Working in partnership with the Customer Success Managers, wider ThoughtRiver teams and third-party suppliers (where applicable), you will implement post-sales product configuration activity for our new enterprise clients, providing a smooth and effective onboarding experience. Working closely with the wider Sales team, you will engage with customer prospects at the pre-sales stage to provide solution expertise and to establish a foundation for a successful onboarding experience. You will draw on your legal background to optimise our customers configuration of the platform and by sharing your expertise, you will coordinate and provide training for new and existing users of the ThoughtRiver platform. And much more....Find out more
Exciting opportunity for an experienced senior product manager to help shape the direction of legal-tech. If you've got five years plus experience of end-to-end product management and thrive on developing lovable tools then we want to work with you!Find out more
We have an opening for a Customer Success Manager (USA) to join our busy global team. Owning your own portfolio of global corporate and law firm clients, you’ll work strategically with your customers on an ongoing basis to ensure that they are consistently achieving their goals and realising value. You will grow key client relationships including at General Counsel and law firm partner level, creating trust and driving advocacy through increased usage and engagement. You will work in partnership with the Customer Success technical onboarding team to project manage post-sales product configuration activity for our new enterprise clients, providing a smooth and effective onboarding experience for new use cases. Our Customer Success Manager will serve as an internal liaison and voice of the customer to bring contextual feedback into ThoughtRiver regarding how customers use our products, customer requests for improvement, and insights into their overall experience.Find out more
We are looking for a talented Software Engineer (PHP) to join our busy and growing team. Your primary focus will be the development of server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from varied front-end applications. You will be part of our Pre-Screen squad and will report to the Head of Applications Engineering.Find out more
We are looking for a talented Software Engineer (front-end) to join our busy and growing team. Your primary focus will be the development of sophisticated web applications used by our clients to drive contract negotiations and manage, tune and analyse the performance of our machine learning and natural language understanding framework.Find out more
We are looking for a talented Dev Ops specialist to join our busy and growing team. You will be providing both application support and service management for multiple production and development environments; working with all stakeholders in the business, ranging from customers, in-house lawyers, development, and operations teams to ensure excellent product support and service availability.Find out more
We are always on the hunt for the brightest and best talent. Keep checking back or just send us your CV and tell us about yourself. You never know—something might come up.