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Digitizing the world’s contracts

We believe that by digitizing the world’s contracts we can help businesses and individuals contract with each other more simply and efficiently. 

About Us

Headquartered in London and Cambridge, ThoughtRiver draws on the expertise of experienced industry lawyers, leading-edge computational linguists and a customer-focused commercial team.  We work in teams and stay focused by setting company and team level objectives which are visible to everyone.

 

A word from our founder, Tim Pullan

During my 20 year career as a lawyer and executive, I was struck by the level of dysfunction in commercial transactions. It was the same the world over.  The issue is not negotiation but the way deals are written down.  Everyone's terms are different, although they address the same issues.  We have invented a thousand ways of saying the same thing. 

When another company’s contract draft hits the inbox, lawyers must stumble through a fog of words to get to the key points.  They want an assistant to pre-read documents, but there’s never the budget.  Non-lawyers are put-off by unfamiliar technical language so have to wait for the legal team.  Everything slows down.

One afternoon a few years ago I was speaking with a General Counsel about her team’s huge workload.  I floated a traffic light system to speed her team up by automating pre-reading.  This would speed up the review task by summarising contracts in consistent language, even though they were all worded differently.  Then it would automatically evaluate risk.  Lawyers would be freed from dross. In some cases, non-lawyers would be able to make decisions without waiting for the lawyers. Her reaction was such that in this moment the ThoughtRiver journey began. 

Armed with a simple prototype, I gave up my job and searched for the expertise, collaborators and co-founders to make this a reality.  Today we have offices in Cambridge, London, Singapore, New York and Auckland and a team of incredibly talented, energetic and committed individuals working to make contracting easier and faster for the world.  Today our mission remains true to that first insight – in contracting, consistency means speed.

Executive team & advisors

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Tim Pullan

Chief Executive Officer

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Martin Davidson

Chief Legal Officer

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Mike Jones

Chief Sales Officer

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Richard Moss

Chief Technology Officer

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Angus Chudleigh

Chief Commercial Officer

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Nick Halstead

Advisor

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“I get to combine the knowledge gained through my legal education with my passion for technological solutions in a creative and unprecedented way. It's fantastic to be part of a trailblazing team, and that's what we do.”

ALEX MCADAM, CONTRACT INTELLIGENCE EXECUTIVE

Join us

ThoughtRiver™ is a rapidly growing company with an international team based in Cambridge, London, New York, Singapore and New Zealand.

We are currently looking for self-motivated and enthusiastic individuals with intellectual curiosity and common sense. Working successfully in a small and focused team requires a willingness to take on responsibility and see things through.

Apply below and follow us on LinkedIn for company news and further careers info.

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  • We are looking for a high energy Business Development Executive to help us deliver on our mission to speed up business. If you’ve got relevant experience, drive and enthusiasm for law and tech, then we’re interested in hearing from you.

    Apply now

  • We are constantly looking for talented and innovative PHP and Python Developers to join our team in Cambridge and London.

    Apply now

  • We are seeking an experienced Support Engineer to join our expanding tech team in Cambridge.

    Apply now

  • At ThoughtRiver, we are disrupting legal services by providing innovative solutions to commercial challenges that lawyers and businesses face. We use artificial intelligence to enable lawyers to identify and interpret key provisions in contracts for the purposes of insight, triage and risk management. The foundation for our intelligence is Lexible, our proprietary contract knowledge framework.

    We have an opening for a mid-level lawyer to join our team and lead quality assurance on Lexible’s legal intelligence capability.

    You will report to our Chief Legal Intelligence Officer and will work closely with a number of teams across the business:

    • Computer scientists and data analytics experts in our Intelligence team to support the iteration of new models and ongoing improvement of the Lexible output;
    • Operational QA testers, to ensure stringent checks are undertaken to validate that changes to Lexible models are deployed successfully to production;
    • Contract Intelligence team and Lexible engineers to analyse data on intelligence performance

    You will drive a culture of constant improvement in our prediction output.

    This is an exciting opportunity to test your legal skills and earn a stake in the future of legal technology that is disrupting the profession.

    If you are intellectually capable, technically adept, proactive, meticulous and ready to challenge yourself in an emerging industry, please get in touch.

    Primary Skill Requirements

    You should be an excellent technical commercial lawyer that enjoys intellectual challenge. You are meticulous, rigorous and have a proactive approach.

    Essential Technical Skills

    • Minimum 3 years post qualification experience of commercial contract law
    • Adept at analysing legal data
    • Technical empathy and understanding of machine learning principles
    • Excellent spoken and written English

    Advantageous but not Essential skills

    • Prior involvement with technology solutions that support legal operations
    • Experience of data analysis/visualisation tools e.g. SQL

    Personal Skill Requirements
    This position will suit a technical lawyer with a precise attitude to legal concepts and processes. You will be persistent in your pursuit of perfection and willing to learn new skills and approaches.

    It may suit a professional support lawyer, knowledge management lawyer or a senior lawyer returning to work who is interested in deploying their skills in the development of new technology-enabled legal services.

    To apply please email your covering letter and CV to alix.balfe@thoughtriver.com

    Apply now

  • At ThoughtRiver, we are disrupting legal services by providing innovative solutions that use artificial intelligence to enable lawyers to pre-screen contracts for the purposes of insight, triage and risk management.

    Having secured funding in 2018 and with a rapidly expanding global client list, we are continuing to grow our Customer Success function.

    The role

    Reporting directly to the Chief Legal Intelligence Officer, we are looking for candidates with a strong track record of working successfully with clients in a post-sales software environment.

    We are looking for individuals interested in actively participating in building the Customer Success team into a market-leading function.

    You will:

    • Own a portfolio of clients, working with their in-house legal teams and law firms to deploy, onboard and increase their usage of ThoughtRiver's solution
    • Own and grow key client relationships, creating trust and driving advocacy through increased usage and engagement
    • You will help identify and pursue cross-sell & up sell opportunities to enable portfolio growth
    • Collate product enhancements from your portfolio. Advocating for them with the relevant internal teams
    • Coordinate and/or manage internal and external resources including professional services provided to customers
    • Contribute to the constant improvement of on-boarding and develop best-practice customer lifecycle practices
    • Co-ordinating and providing training for customer users

    The Candidate

    You are passionately focused on the customer, a pro-active self-starter with high energy, commercially-savvy, strong written and spoken communication skills, and proven ability to collaborate effectively internally and externally to get things done. You strive to provide an excellent customer experience and take pride in consistently delivering a high quality output.

    You have:

    • a strong track record of working in a customer success/client relationship role with a proven ability for driving the long term success of a portfolio of customers
    • Several years’ experience working with law firms and/or in-house legal teams in a consultative fashion
    • Several years of experience in a Customer Success or Account Management role in a SaaS platform environment
    • the ability to quickly understand a customer’s business and industry vertical
    • Experience using data to deliver meaningful customer outcomes as well as for tracking and improving your own performance
    • Proven ability to learn new technologies, preferably in the legal-tech space, with the ability to apply relevant learnings to a customer’s business industry or vertical
    • Excellent written, presentation and project management skills

    A successful candidate will be able to evidence their ability to fulfil the personal and technical competencies outlined above. If you are ready to help shape the future direction of legal services, then please apply by email with a covering letter and CV to martin.davidson@thoughtriver.com

    Apply now

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