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HIGH SECURITY AS STANDARD

We have your back

ThoughtRiver’s security infrastructure and policies keep your contractual data secure at all times.

ENCRYPTED AT REST AND IN TRANSIT

Data Protection 24/7

Benefit from complete peace of mind with strict security policies protecting all your sensitive data.

at-rest

Data encryption at rest

All data is held encrypted at rest using strong encryption methods. Your contract documents and all data derived from them are completely segregated from any other customers’ data and encrypted with a unique encryption key specific to your account.

in-transit

Data encryption in transit

All data is encrypted in transit using TLS1.2 both for transmission across the internet and internally within our network. A web application firewall protects the services and data with all unnecessary ports blocked.

ALL DATA TYPES

100% Security for 100% of Your Data

Data sovereignty

All of the data resides within Azure data centers managed and secured by ThoughtRiver, in a single region which you can specify. We do not use external processors for your data. The optional email adapter additionally uses a Microsoft 365 account also managed and secured by ourselves to accept contracts emailed to us.

Secure authentication

We use the secure Auth0 service to provide secure authentication, single-sign on and multi-factor authentication in order to protect the applications which access your data. To do this, only your users’ email addresses are passed to Auth0.

24x7 monitoring

Our security operations center operates 24x7 to monitor the environment and intercept threats. We operate a coordinated incident management process with all of our customers.

Security testing

Regular application and network penetration tests are performed, as well as vulnerability scanning.

Data and System Architecture

Make security a priority

Speak to our technical experts to find out more about how we ensure data security for all your data, all the time.

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